Privacy Policy
At OHANA SUSHI LTD, we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register an account or place an order, we may collect your name, contact details, billing and shipping addresses, and other necessary personal details.
Payment Information: To process purchases, we may collect payment-related information such as credit card details or other payment credentials. For your security, payments may be processed via trusted third-party providers and not stored directly by us.
Usage & Access Information: Through cookies and similar technologies, we may collect information such as your IP address, browser type, access dates and times, and pages visited.
2. How We Use Your Information
Your information may be used for the following purposes:
Providing goods and services: To process your orders, arrange delivery, and respond to customer enquiries.
Personalised experience: To tailor your website experience, including product recommendations based on browsing history or preferences.
Communications: To send order confirmations, service updates, promotional offers, and product news. You may opt out of promotional communications at any time.
3. Information Sharing
We will never sell, rent, or trade your personal data. However, your information may be shared in the following circumstances:
Service Partners: With trusted partners (e.g., logistics, payment processors) strictly for the purpose of completing transactions and providing services.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
4. Information Security
We take appropriate measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is completely secure, and OHANA SUSHI LTD cannot guarantee absolute security.
5. Your Choices
You may choose not to provide certain information, but this may limit your ability to use some features of our services.
You can adjust your browser settings to block or restrict cookies, though this may affect site functionality.
You may opt out of promotional emails at any time by following the unsubscribe instructions included in those communications.
6. Policy Updates
OHANA SUSHI LTD reserves the right to update or amend this Privacy Policy at any time. Significant changes will be communicated through our website or by other appropriate means. Continued use of our services following updates constitutes acceptance of the revised policy.
7. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: info@ohanafoods.co.uk
Customer Service Line: +44 7301 731733